Quality
 guaranteed


Brabantia has a reputation as a company that provides durable solutions and lasting values. Our reputation is our most valuable asset, so we make sure we take good care of it. As we do with of all our products. This is why most Brabantia products carry a long-term guarantee.

This website offers you the most simple and efficient way to order a spare part for your Brabantia product. Spare parts can be purchased for items that are out of warranty (please contact customer service in this instance) They can also claimed free of charge under guarantee via our website (Please note that we do charge a nominal delivery fee on all spare part orders).

 

 

 Quality
 guaranteed


If you cant answer your spares, service or guarantee question in our spare parts section, please contact our Customer Service team via our contact page.

TO SPARES SHOP

 

HOW TO
order a service part?

 

Now that our commitment to you and our brand is clear, we would like to help you with ordering a service part for your Brabantia product.
Please click on the category you need on the right. You'll be sent to the spare parts page for your chosen category. There you can search for your required spare part. Add the spare part to your shopping cart and proceed to the checkout.

Uh oh! Has your Touch Bin lid stopped working?
Something wrong with your Touch Bin lid? Does it not stay clipped down or doesn't want to spring open? We'll help you to find the solution. Generally this is one of two problems, either the lid clip needs to be replaced, or the lid itself needs to be replaced. You can order replacement parts from this website in the Accessories > Spares section.

 
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WASTE BINS

LAUNDRY CARING

BATHROOM & TOILET

FOOD STORAGE



   Have you received your Bin Lid Clip, but don't know how to install    it? This manual will help to guide you.

   

SHOW ME HOW

    
 

 

 
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FAQ.

These videos show some of our most frequently asked questions. Click on the images to watch the instructional videos.

 
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REGISTER YOUR PRODUCT

Register your Brabantia purchase here.
Brabantia products are designed to last a long time and to make your life more pleasurable. Please register your product when you purchase it, so we can provide you with full product support and guarantee.

REGISTER YOUR PRODUCT

Helpful tips for Brabantia products >

REFILL A FLAME LIGHTER
Is your Flame Lighter empty? Just refill it! Refilling the Flame Lighter is easy but if you get stuck, we would love to help you. Please read our flame lighter manuals for more info.

FLAME LIGHTER

FLAME LIGHTER 'PROFILE'

 
 

TOUCH BIN CLEANING TIPS
Want your Touch Bin lid to last longer? Clean it regularly and in the correct way and it will last longer. If your Touch Bin creaks or squeaks when closing or opening, or perhaps doesn't quite open completely, you can fix this by using some penetrating oil (such as Q20) on, or between the lid hinges. To learn more about the most efficient way to clean a Touch Bin lid, please read the cleaning manual.

CLEANING TIPS

 
 

CLEANING BRUSHED STEEL PRODUCTS
Brushed stainless steel products are best cleaned with a micro-fibre cloth and a mild glass cleaner. Use a drop of olive oil on a dry cloth to remove marks easily and slow down the appearance of new marks such as fingerprints. Note, you should never use chlorine-based agents, solvents, aggressive or abrasive cleaning agents, especially on plastic parts of the product.

HOW TO FIND MORE
BRABANTIA MANUALS?


Normally we send a manual with our products (some products need a bit more explanation and care). These manuals will help you start to use your product correctly, replace any broken parts in the correct way or to refill the product.

Didn't keep the manuals? Or just misplaced them? No problem. You can find our manuals online or you may contact Customer Service, who will provide you with the manual or a link to one, just ask
our Customer Service. We would love to help you with your questions!

 

Other questions?

Let us help!

Has your question been answered? Still need more information about your Brabantia order, payment, delivery, account or product return? Please see the FAQ menus at the bottom of every page. If you cant find the answer, information or solve your product guarantee issue yourself, please don't hesitate contact us. We love to help!

CONTACT CUSTOMER SERVICE



☆☆☆☆☆
"Excellent response time and service"

ditheod - 27 January 2016



☆☆☆☆☆
"Nice to see good old fashion
service still exists!"

Symmo - 9 February 2016